You may remember me mentioning that as well as the posh coffee machine I bought Noel for his birthday we were also buying a Tassimo machine. Well I ordered one, through Amazon but not directly from them and a good deal I had as well, it was over £20 cheaper than they were in the shops. However there is no point in getting a bargin if the bloody thing dosn't turn up!!I ordered it last Sunday and as of last night it still hadn't turned up so I emailed the company I ordered it from. I had an email back this morning informing that it has been delivered and signed for at 10.49am on 21st March.... that in itself would have been impossible as Noel, Ffion and I were all in work and Erin was in school at that time.
So yet again it would appear that it has been delivered to the wrong address and some thieving git has signed for it instead of admitting that they had not ordered any such thing.
As you might guess this is not the first time this has happened. Some of the confusion arises from the fact that we are 3 Castle Hall Drive which is just off Castle Hall Road which also happens to have a number 3 (as you would expect)... to make matters worse a few years ago someone called Karen Smith lived at 3 Castle Hall Road, you can imagine the confusion that caused. When things have gone astray in the past I have called at the other number 3 (which is only one house up from me) and enquired after my things, always to be told that they have not seen hide nor hair of them (a likely story!!!) But what can you do if someone denies all knowledge, I can hardly barge my way in and search the house, much though I would love to.
So yet again I have had to telephone a company and explain that I have not received an item, despite the fact that they have written proof that it has been signed for. At the moment they are investigating it with the couriers and hopefully will be getting back to me in the near future. In the past most companies have always sent a replacement item but that isn't really the point, why should some thieving git get a brand new coffee machine, mobile phone, books etc etc for free while I have to do all the running around and put up with all the hassle of chasing things up and having to wait for goods which I have paid my hard earned cash for!!
2 comments:
(((((((((((Kaz)))))))))) I hope the aforementioned "gits" burn their mouths severely on the coffee.
In a similar vein, our postman actually thinks its acceptable to sign for Recorded Delivery on my behalf items and put them through the letterbox with the normal post, to save himself the bother of knocking (I am of course, inevitably in at the time)
Not that I'm accusing him of dishonesty, but it kind of defeats the object of using recorded delivery if just anyone can sign doesn't it??
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